Remote Monitoring and Remote Assistance

We can watch your systems remotely to save you time and money!

Leveraging an existing partnership with Intel, SST Computing has established a program to provide off-site monitoring of you critical systems.

Specifically, Intel® InBusiness™ Remote Services Center enables:

• Emergency and proactive alerting
  • Allows SST Computing to see what is happening on your network before issues become critical
• Remote diagnostic and resolution efforts
  • SST Computing won't always have to travel to your office for diagnostic and resolution work, which often means faster response times are possible when problems needing attention do occur
• Remote proactive maintenance
  • Many problems can be avoided by having SST Computing perform proactive maintenance. As a result, network uptime is often increased, leading to a more productive work environment within your office
• Remote emergency access and disaster management
  • In the event of a failing server, SST Computing has the ability to access your server remotely to systematically shut it down, which will likely lead to increased total uptime and a better analysis for prevention of future problems.

Remote PC Support On Demand NOW!

SST Networks can now Solve Support Issues Faster.

Our Remote Support is a next generation service, making remote computer support easier and more affordable than ever before.

SST remotely views, diagnoses, and resolves problems for anyone around the world.

With Remote Support the speed and quality of our customer support is unsurpassed.

The SST technical support team has the power to see what's happening on remote desktops and provide immediate help. Our customers can request support directly from our web site, or can request a remote support session as needed.

Key benefits of remote support with Techinline tools:

• SST Provides hands-on support without costly site visits. Avoiding the need to travel offsite for most problems and removing the frustrating back-and-forth communication of possible fixes that often occurs over the telephone.
• Remote Support dramatically accelerates problem diagnosis and solving and allows both SST and you to view and control the computer desktop. Our Techs can quickly diagnose problems and install patches and updates remotely.
• Remote Support allows SST to offer better service without increasing cost of service delivery.

Our customer satisfaction with SST remote support is incredible. Our "single click" access provides real-time support via the web for fast, reliable, and secure remote access support.

Simpler is better!

The whole process of establishing a remote support session takes no more than 30-60 seconds.

Trust SST for reliable and secure support sessions.

Your support sessions will take place with the reliability, security, and availability you expect and deserve from a trustworthy Internet information-sharing company. All communication is secure and private.

Start experiencing the benefits of remote tech support today.